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Unified Communications and Collaboration

Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more.

Video and Conferencing Communication and Messaging Platform and Infrastructure
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Customer Experience Management

Customer Experience Management is the discipline of treating customer relationships as assets, to transform your satisfied customers into loyal customers, and loyal customers into advocates.

Omnichannel Automated Experience Actionable Insights Omnichannel Assisted Experience
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Avaya transforms the typical network complexity that makes it difficult for companies to handle surges in applications, mobile devices, and compute environments.

Access Control Wireless Networks Network Management Software-Defined Networking Ethernet Switches
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Increase your agility. Make transformation simple. Mitigate financial risks. Easily integrate new technologies. Avaya’s public, private, and hybrid offerings deliver the same rich features and user experiences of our on-premise Contact Center, Unified Communications, and Video products, with all the advantages of cloud delivery.

Partner and Service Provider Cloud Solutions

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Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. Avaya Breeze enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.

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